If for any reason you are not entirely satisfied with our products, we offer a 90-day guarantee on your first purchase, or 30 days on your subsequent purchases. Simply contact us at email@example.com within that time frame, and we will send you a Prepaid Postage Label so you can return the unused portion of your product for a refund (minus shipping & handling).
Yes, if the shipment has not left our facility, we should be able to change it. Once it has left our facility, you can make arrangements with customer support at firstname.lastname@example.org.
Yes, if we can modify the address before your product ships, we can make this change. Once it is picked up by the carrier, it’s possible to change it en route depending on the carrier. Please be aware there may be additional charges.
No! You can order as many products as you’d like.
If something is wrong with your delivered product, we want to make things right as quickly as possible. Please contact us at email@example.com so we can make arrangements to fix any issues.
Our shipping rates are $6.80 for standard shipping, and $8.80 for expedited shipping.
We currently don’t offer any gift cards, but this might change in the future.
Nano products are produced at a facility in Texas.
Although our products are not made with purely organic ingredients, they are paraben-free, vegan, dye-free, and fragrance-free.
Yes! Our products are excellent for all skin types, including sensitive skin. To ensure the products don't cause any irritation, we suggest you start with one product and slowly add new ones every week or other week.
Yes, you can use all five of our nano skin care products. However, we suggest you start with one to see how your skin reacts. For example, start with the hyaluronic acid + B5 for the first week. Next, add a new product every week or other week until using all five.
Our products are made using clean ingredients, which are safe for use during pregnancy. If you are hesitant about using certain beauty products during pregnancy, we highly encourage you to check with your doctor first.
This depends on your particular skin care goals. On each of our product pages, you’ll find information about each item’s formulation as well as potential effects. If you have any questions that are not answered on our website, please don’t hesitate to email us.
This will vary depending on your skin type and skin health. Results vary for every individual and product, but with our nanotechnology formula, you will likely see results quickly!
We recommend using the products once or twice daily, depending on your skin type. We recommend using the products every other day if you have sensitive skin until your skin becomes accustomed to them. However, always check with the product label for individual instructions.
We recommend using sunscreen, primarily if you use our products containing retinol or other active ingredients. Our skincare solutions offer some protection, but not the amount necessary to spend extended time in the sun without sunscreen safely.
There should be no side effects with our products. Please discuss with your doctor before adding any supplements and vitamins to your health care routine.
No, our products are not tested on animals.
Yes, you can use our products with other skincare products. Review each product's label for potent active ingredients that might require you to use one product alone.
Yes, but please discuss all supplements and vitamins with your child's pediatrician prior to use.
Yes! Men need skincare, too! Our products are unisex and can be used by both men and women. Don't worry. Our products won't make you smell like flowers. We only use necessary ingredients with zero additives.
Nanotechnology is the manipulation of matter on an atomic and molecular scale. By reducing particle size during manufacturing, we are able to create more bioavailable skincare products for optimal results.
Our recommendations are Hyaluronic Acid 2% + Vitamin C Serum, which are formulated to hydrate and repair skin not just on the surface, but at the deepest layers!
If you have a reaction to any of our products, stop using the product immediately and consult your physician. Some responses are normal, especially if you have sensitive skin. Contact our customer service team for more information.
All of our products are paraben-free, vegan, dye-free, and fragrance-free.
We currently do not offer any trial sizes, but we do offer a 90 day worry-free guarantee on your first purchase, or 30 days on your subsequent purchases! If you’re unhappy with your product, simply contact us for a full refund, minus shipping and handling.
Creating an account is easy! On the top right corner click on “Account” and then on “Create account.” Fill in all your information and your account will be ready for use!
If you’ve forgotten your password, don’t worry! On the login screen, click “Forgot your password?” and follow the instructions. A new password creation link will be emailed to you.
We’re sorry to see you go! You’ll see an “Unsubscribe” button at the very bottom of every email. Simply follow the prompts to be removed from our email list.
If you need to cancel or pause your subscription temporarily, you may do so by using your login on our web page or contact our customer service staff at firstname.lastname@example.org